Blended retailing in action

VolkswagenVideo Online, powered by CitNOW, is playing an important part in bringing Blended Retailing to life. Your sales teams record and upload a video tour of used vehicles to your used car locator at the tap of a button. The customer then views your video and has the option to request a personal video of the car they are interested in.

More Details

VolkswagenVideo Online for your UVL

How VolkswagenVideo Online works

Ian Plummer
Head of Sales Operations, UK

With many changes taking place across the retail process, we’re working to merge the ‘bricks with the clicks’, making sure that we add the warmth and human element to the customer journey. When customers move from the online world to the physical dealership environment, they want the transition to be seamless. Using VolkswagenVideo is a great way to merge the two environments.

VolkswagenVideo gives you a competitive advantage in Sales

Increase conversion rate

When VolkswagenVideos are created with our proven formula for success, you will increase lead conversion in sales—more sales, more profit.

Rated 10/10 by customers for good customer experience

Tests show that customers love their VolkswagenVideos and regularly share them with friends and family. CitNOW automatically builds trust, making it easier for your customers to say yes to your sales executives more often.

Your return on investment is going to be less than ONE MONTH!

Today’s customers demand a great shopping experience. VolkswagenVideo enables you to provide exceptional experiences every time a video is sent. Follow our proven formula to guarantee your immediate return on investment.

Pricing

All subscriptions include unlimited video uploads, Volkswagen approved branded pre and post roll videos, Volkswagen branded responsive video presentation pages, Volkswagen approved email templates, account management and technical support.

You also have full access to an online reporting dashboard providing detailed management information on video quantity, quality, customer open rates and email logs.

Option 1:

Sales & Aftersales

Set-up fee: £1,999
Monthly fee: £200

Set up includes:

  • 1 x CitNOW Aftersales Kit Box, including iPod 5, Workshop app, tripod, iRig microphone and mains charger.
  • 1 x CitNOW Sales Kit Box, including iPod 5, Sales app, tripod and mains charger.
  • 2 days back to back on-site user training with an experienced CitNOW consultant.
  • CitNOW Aftersales offered with complimentary integration to our approved list of eVHC suppliers.

Additional Kit Boxes

Additional kit boxes are available for £399* plus VAT.

Option 2:

Sales Only

Set-up fee: £1,299
Monthly fee: £150

Set up includes:

  • 1x CitNOW Sales Kit Box, including iPod 5, sales app, tripod and mains charger.
  • 1 day on-site user training with an experienced CitNOW consultant.

Additional Kit Boxes

Additional kit boxes are available for £399* plus VAT.

Option 3:

Web (Add-on for Sales)

Set-up fee: Free
Monthly fee: £50

Set up includes:

  • Integration with Volkswagen’s used vehicle locator.
  • Das WeltAuto approved branded pre and post roll videos.
  • A pre-recorded voiceover added to all web videos automatically after upload.

The Next Step

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